Returns + Exchanges

Returns & Exchanges Policy

At The Perfect Fitt, we want you to be completely satisfied with your purchase. If your order is not right for you, we are happy to help with returns or exchanges, subject to the conditions below.

Return & Exchange Period

Customers may request a return or exchange within 14 days of receiving the order.

To be eligible, the product must be:

• Unworn and unused

• In its original condition

• In the original packaging, where applicable

• Free from any damage, stains, odors, or signs of use

• Accompanied by the original order details or proof of purchase

Exchanges

If you received the wrong size, color, or product, you may request an exchange within the return period.

Exchanges are subject to product availability. If the requested replacement is unavailable, we may offer an alternative product or another suitable solution.

Returns

If you would like to return an eligible product, please contact us with your order number and reason for the return.

Once the returned item is received and inspected, we will confirm whether it meets our return conditions.

Products that have been worn, washed, damaged, altered, or returned without their original packaging may not be eligible for return or exchange.

Shipping Costs

Return and exchange shipping costs may apply depending on the reason for the request.

If the return or exchange is due to receiving an incorrect, defective, or damaged item, The Perfect Fitt will review the case and provide the appropriate solution.

For returns or exchanges due to size, preference, or change of mind, the customer may be responsible for the applicable shipping costs.

Refunds

If your return is approved, the refund will be processed after the returned product has been received and inspected.

Refund processing time may vary depending on the original payment method and the applicable payment or banking service.

Non-Returnable Items

For hygiene and safety reasons, certain products may not be eligible for return or exchange once they have been opened or used.

This may include products that come into direct contact with the body, depending on their condition and packaging.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after delivery.

Please provide your order number and clear photos of the product and packaging so we can review the issue and assist you.

How to Request a Return or Exchange

To request a return or exchange, please contact The Perfect Fitt through our Contact Us page or available communication channels and provide:

• Order number

• Customer name

• Phone number

• Product you wish to return or exchange

• Reason for the request

• Photos, if the product is damaged or incorrect

Our team will review your request and provide you with the next steps.

Contact Us

If you have any questions regarding our Returns & Exchanges Policy, please contact us and our team will be happy to assist you.

The Perfect Fitt
Comfort. Style. Your Perfect Fit.